Website terms of use

These terms cover your use of this website (trilochsolutions.com), run by TriLoch Solutions Limited ("TriLoch", "we"). By using this site you agree to them. If you don't agree, please don't use the site.

Using this site

You're welcome to browse this site and use the contact and enquiry forms for their intended purpose: getting in touch with us. Please don't misuse the site — for example, by trying to interfere with how it runs, scraping or copying content in bulk, or using it for anything unlawful.

The forms on this site

Our contact form and any sign-up forms ask for the minimum we need to get back to you: things like your name, email address and message. We use this only to reply to your enquiry, provide information you've asked for, or follow up about our services. See our privacy policy for how we handle it.

General information, not advice

The content on this site (including anything about commercial strategy, sales, marketing or Kaizen methods) is general information about what we do. It isn't tailored advice for your business and shouldn't be relied on as a substitute for advice specific to your situation. Any actual advice, tools or training we provide is covered separately, under the agreement you have with us for that work.

Our products

LeadSmith Assistant and ProjectSmith Assistant, and any book or other product referenced on this site, have their own separate terms that apply once you sign up for or purchase them. This page covers the website only.

Other websites

This site may link to other websites (for example, Amazon or our software products). We don't control those sites and aren't responsible for their content, terms or how they handle your information.

Intellectual property

The text, design and branding on this site belong to TriLoch Solutions Limited unless stated otherwise. You're welcome to share links to it, but please don't copy or reuse the content without asking us first.

No guarantees, limited liability

We keep this site up to date as best we can, but we don't guarantee it will always be available, error-free or accurate. To the extent the law allows, TriLoch isn't liable for any loss or damage arising from your use of this site. Nothing here limits any rights you have under New Zealand law that can't legally be excluded, such as under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.

Changes

We may update this site or these terms from time to time. The version on this page is the current one.

Questions

If anything here isn't clear, email us at admin@trilochsolutions.com. These terms are governed by New Zealand law.